Welcome !

  • Test Management & Coordination
  • Technical Testing Specialist
  • Tester
  • Project Management
  • Senior Developer Functional & Technical Analyst
  • Delivery of Functional & Technical requirements and Feasibility Study

During past 20 years experiences, I acquired a lot of skills in developpment, Testing and Management domains. I had various positions as of Developer, Analyst, Project and Test manager. I also had role as delivery manager for Proximus.
All my projects have been in relationship with telecommunication (Mobile, Fixe, 3G, LTE), Contact Center (CTI, Genesys URS/GVP, Avaya), CRM (SAP & Vantive), web Services (SOA) and testing methodlogy (ISTQB).

In last years, my main tasks were to ensure Quality on big project (Reengineering of Proximus and Belgacom DIS Contact Center (1307), Mobile Switching Upgrade and Web Services:

  • Defining Tests Strategies
  • Appropriate escalation of project testing issues that are escalated « through the lines » when required
  • Defining Tests Strategies
  • Keep project manager/technical project manager informed and coordinate any major issues in the test project that could impact project delivery

Report to:

  • The Project Manager : Project design phase, Solution test phase and Live user test phase
  • The Technical Project Manager : from the unit test phase to Integration test phase
  • Remain involved throughout the project phase and ensure compliance with technical and business requirements – attend (all) project meetings, understand issues in other areas, assist project manager and technical project manager in overall project and coordination as far as testing is concerned

Responsibilities

  • End to end responsibility for testing the solution in line with cost, quality and agreed risk
    Validate deployment method, SLA and Operational KPI’s
  • Completing tasks assigned by Project Manager on time, within scope and on budget
  • Reporting project progress and issues to the Project Manager / Technical Project Manager, ensuring that the Project Manager/Technical Project Manager are aware of any important issues

I’m recognized as team player, Open Mind, listener and taking good decision. Keeping my commitment, I like to work in multi-cultural environment with autonomy.

Enjoy your surf.
Raphael